Optimize Your Business Efficiency
Efficient and effective management solutions for sun horizon
Optimize Your Business Efficiency
Efficient and effective management solutions for sun horizon
About sun horizon vacation management
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Our Mission to help landlord and guest with Airbnb link to are vacation rentals
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📝 Terms of Service (Updated With No‑Pets Policy)
1. Overview
These Terms of Service (“Terms”) govern the use of any vacation rental property (“Property”) you book through our Airbnb listings. By booking, you agree to comply with these Terms and all Airbnb platform rules.
2. Role & Responsibilities
- We operate as the authorized renter of the Property and sublease it to guests for short‑term stays.
- We manage guest communication, check‑in, check‑out, cleaning, and maintenance.
- The landlord/property owner is not responsible for guest communication or service issues.
3. Booking & Payment
- All reservations must be made through Airbnb.
- Payment, security deposits, and refunds are handled exclusively by Airbnb according to their policies.
- Guests must provide accurate information when booking.
4. House Rules
Guests agree to follow all house rules listed in the Airbnb listing, including but not limited to:
- No parties or events
- No smoking inside the Property
- Only registered guests may stay overnight
- Respect quiet hours and neighbors
- Follow check‑in and check‑out instructions
- No pets allowed (see Section 5)
Violation of house rules may result in additional fees or cancellation without refund.
5. No Pets Policy
To maintain cleanliness, protect the property, and respect guests with allergies, pets are strictly prohibited. This includes dogs, cats, emotional‑support animals, and any other animals unless required by law.
Service Animals
Guests traveling with a legally recognized service animal must notify us before booking so we can confirm compliance with local regulations and building rules. Misrepresentation of a service animal is prohibited.
Violations
If a guest brings an unauthorized pet, the following may apply:
- Additional cleaning fees
- Odor or damage repair charges
- Immediate cancellation of the reservation without refund
- Charges processed through Airbnb’s Resolution Center
6. Damage & Security Deposit
Guests are responsible for any damage caused during their stay. Costs may be charged through Airbnb’s Resolution Center.
7. Use of the Property
Guests agree to use the Property only for lawful, personal, and non‑commercial purposes. Illegal activity or misuse may result in immediate removal.
8. Maintenance & Access
We may enter the Property for urgent maintenance or safety reasons with reasonable notice, except in emergencies.
9. Liability
- We are not responsible for accidents, injuries, theft, or loss of personal belongings.
- Guests assume all risks associated with using the Property.
- Our liability is limited to the amount paid for the reservation.
10. Cancellations
Cancellations are governed by the Airbnb cancellation policy shown on the listing at the time of booking.
11. Governing Law
These Terms are governed by the laws of the state where the Property is located.
🔒 Privacy Policy (Updated)
1. Overview
This Privacy Policy explains how we collect, use, and protect guest information when you book one of our Properties through Airbnb.
2. Information We Collect
We only receive information that Airbnb provides to hosts, which may include:
- Name
- Phone number
- Email address
- Profile information
- Number of guests
- Government ID verification status (not the ID itself)
- Messages you send through Airbnb
- Payment status (not full payment details)
We do not collect payment card numbers or sensitive financial data.
3. How We Use Your Information
We use guest information to:
- Manage reservations
- Provide check‑in instructions
- Communicate during your stay
- Coordinate cleaning and maintenance
- Enforce house rules, including the No Pets Policy
- Comply with legal or safety requirements
- Resolve disputes or damage claims
4. Sharing of Information
We may share limited information with:
- Cleaning and maintenance staff
- Local authorities if required by law
- Airbnb for dispute resolution
We never sell or rent guest information.
5. Data Storage & Security
- Guest information is stored securely within Airbnb’s platform.
- We do not maintain separate databases of guest information outside Airbnb.
- Access is limited to authorized personnel only.
6. Data Retention
We retain guest information only as long as necessary for:
- Legal compliance
- Tax and accounting requirements
- Airbnb’s policies
7. Your Rights
Guests may request deletion or correction of their data through Airbnb’s privacy tools.
8. Updates
We may update this Privacy Policy periodically. The latest version will always be available upon request.